Privacy & Security

Al99 Privacy Policy – Your Data Is Protected

Al99 takes your privacy seriously. This policy explains what information we collect, how we use it, and how we keep it safe.

Last Updated: January 1, 2026
In Brief: al99 never sells your personal information. Your data is used solely to operate and improve our services. Please read this Privacy Policy in full.

1Scope & Application

Al99 (https://al99.fun) wants to inform you through this Privacy Policy how we handle your personal information. This policy applies to the al99 website, mobile app, and all associated services.

By creating an account or using our services, you agree to this Privacy Policy. If you do not agree, please refrain from using al99's services.

Al99 places the highest importance on user privacy. We collect only what is necessary and are committed to keeping it secure. Your data is never sold to third parties.

2What Information We Collect

Al99 collects two types of information — what you provide directly and what is gathered automatically.

Data Type What Is Collected When It Is Collected
Identity Information Name, date of birth, national ID number At the time of registration and KYC verification
Contact Information Mobile number, email address At the time of account registration
Financial Information Mobile banking number (Mobile Banking / Nagad / Rocket) At the time of deposit and withdrawal
Device Information IP address, browser information, device model During Platform Use
Usage Data Game history, bet logs, session duration While Active on the Platform
Note: al99 will never ask for your full mobile banking PIN or OTP. Any such request should be treated as fraud.

3Purpose of Data Use

Al99 uses your information only for specific, defined purposes. We never use your data for anything else without your consent.

  • For account creation, management, and verification.
  • To process deposits, withdrawals, and financial transactions.
  • To send bonuses, promotions, and personalized offers.
  • To provide customer support and resolve issues.
  • To ensure platform security and prevent fraud.
  • To meet legal obligations and comply with regulatory requirements.
  • For statistical analysis to improve service quality and develop new features.
al99's commitment: Your information will never be sold to advertisers or third parties.

4Data Sharing & Third Parties

Al99 may share your information with third parties in certain circumstances. However, this is always limited and strictly on a need-to-know basis.

  • Payment Provider: Necessary information is shared to process transactions via Mobile Banking, Nagad, Rocket, and similar services.
  • Game Software Providers: Limited session data may be shared for game operation purposes.
  • Law enforcement agencies: Information may be disclosed under court order or other legal obligations.
  • Licensing Authority: Data may be shared with regulatory authorities for audits or investigations.
  • Anti-Fraud System: Limited data may be used by fraud detection services.
Important: Outside of the cases mentioned above, al99 does not share your information with any other organization or individual.

5Cookies & Tracking Technologies

Al99 uses cookies and similar technologies on its website and app to improve service quality. Cookies are small data files stored on your device.

  • Essential cookies: Used to maintain login sessions and security tokens — the site cannot function properly without these.
  • Functional cookies: To remember your preferred language and settings.
  • Analytics Cookies: To analyze which pages are visited most and how much time is spent on them.
  • Security Cookies: To detect multiple accounts or suspicious activity.

You may disable cookies through your browser settings, though doing so may affect certain al99 features.

6Data Storage & Security

Al99 employs industry-standard security measures to protect your information. Our servers are secured with SSL/TLS encryption.

  • All sensitive data is stored with AES-256 encryption.
  • Payment details are not stored directly on al99 servers; transactions are handled by the payment gateway.
  • Regular security audits and penetration tests are conducted on our servers.
  • Two-factor authentication (2FA) is available to secure access to your account.
  • Data may generally be retained for up to 5 years after account closure for legal compliance purposes.
Data Breach: In the event of a security breach, al99 will notify affected users as quickly as possible in accordance with applicable law.

7Your Rights

Al99 respects your right to data privacy. You may exercise any of the rights listed below.

Right to Access Data

You may request to know what information al99 holds about you.

Right to Correct Data

You may contact support to correct any inaccurate or incomplete information.

Right to Delete Data

You may request deletion of your data after account closure, unless retention is required by law.

Right to Object to Processing

You may opt out of marketing communications or object to specific types of data processing.

Data Portability

You may request an export of your data in a readable format.

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be temporarily restricted.

To exercise any of the rights above, please contact the al99 support team. All requests will be responded to within 30 days of receipt.

8Protection of Minors

Al99 does not knowingly collect information from anyone under 18. Age is verified at the time of registration.

  • If any data collected from a minor is identified, it will be deleted immediately.
  • If a parent or guardian suspects a minor is using al99, please notify us immediately.
  • Al99 is committed to responsible gaming and the protection of minors.

9Policy Updates

Al99 may update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, a notification will be sent to your registered mobile number or email. Continued use of al99 after any changes constitutes acceptance of the updated policy.

Tip: Please review this Privacy Policy regularly to stay informed of the latest updates.

10Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact the al99 data protection team.

  • Reach us via live chat: 24/7 live chat support is available on the al99 platform.
  • Email us at: [email protected]
  • All complaints will be responded to within 15 business days of receipt.
  • Complex cases may take up to 30 days.
Our Commitment

Why al99 Safe for Your Data

SSL Encryption

All al99 pages and transactions are secured with SSL/TLS encryption. Your data cannot be read by anyone during transmission.

KYC Verification

Through identity verification, al99 ensures that only you can carry out transactions on your account.

Secure Data Storage

Data is stored with AES-256 encryption. Regular backups and security audits ensure your information stays protected.

No Sale of Data

Al99 never sells your personal information to advertisers or third parties — this is a strict policy we uphold without exception.

Spam-Free Communication

Al99 sends only essential notifications. You can always opt out of any unnecessary marketing messages.

Licensed & Regulated

Under its international license, al99 is required to comply with regulatory privacy standards.

Play With Peace of Mind

Your Information Fully Secure — Join Now

Your privacy at al99 is our responsibility. Start playing in a secure gaming environment via Mobile Banking, Nagad, or Rocket from just BDT 200.

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