Al99 Terms and Conditions – Please read before use

1General Terms & Conditions

Al99 (https://al99.fun) is an internationally licensed online gaming platform. These Terms and Conditions form a legally binding agreement between al99 and all of its users.

These Terms and Conditions apply to your use of the al99 website, mobile app, games, services, and any content on the platform. "al99", "we", and "our" refer to the company operating al99. "You", "user", or "member" refers to any individual, registered or unregistered, who accesses the al99 platform.

Al99 reserves the right to amend these Terms and Conditions at any time. Updated terms take effect immediately upon publication on the website. Users are advised to review this page regularly.

2Account Register

To create an account on al99, you must provide accurate and complete information. Registering with false information is strictly prohibited.

• Each person may only create one account. If multiple accounts are found to belong to the same individual, all accounts will be suspended and balances may be forfeited.
• The name, date of birth, and contact details provided at registration must be accurate and may be verified at a later stage.
• Keeping your account password confidential is your responsibility. al99 will not be held liable for any loss resulting from sharing your password with another person.
• If you notice any security issue with your account, contact al99 support immediately.
• You may be asked to submit a copy of your national ID or passport for KYC (Know Your Customer) verification.

3Age & Eligibility

The minimum age to participate on al99 is 18. Anyone under 18 is strictly prohibited from playing or placing bets on al99.

• Al99 may request proof of age for verification purposes at any time.
• If a user is identified as a minor, their account will be immediately suspended and all transactions will be voided.
• It is your own responsibility to verify whether online gaming is legal in your country or region.
• Al99 reserves the right to restrict or refuse service to users from certain countries or regions.

4Deposits & Withdrawals

Deposits on al99 can be made via Mobile Banking, Nagad, and Rocket. The minimum deposit amount is BDT 200. Deposits are generally credited to your account instantly.

• The minimum withdrawal amount is BDT 500.
• Withdrawals are typically processed within 5 to 15 minutes. However, verification may take up to 24 hours in some cases.
• The mobile number used for withdrawals must be registered in the same name as your al99 account.
• Wagering conditions must be fulfilled before bonus funds can be withdrawn.
• For suspicious transactions, al99 may request additional verification or temporarily place a hold on withdrawals.
• Al99 does not charge any deposit or withdrawal fees, though your payment provider may apply their own charges.

5Bonuses & Promotions

Al99 regularly offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which must be read carefully before claiming.

• The welcome bonus is available to new members only and can be claimed once.
• Bonus funds cannot be withdrawn directly; the specified wagering requirements must be met first.
• Bonuses are generally valid for 7 to 30 days; any unused bonus will be forfeited upon expiry.
• Any attempt to claim bonuses using multiple accounts or a VPN will result in account suspension.
• Al99 reserves the right to modify or cancel any bonus offer at any time.
• Wagering requirements may also apply to winnings from free spins.

6Betting Rules

All betting activity on al99 is governed by specific rules. Once a bet is placed, it generally cannot be changed or cancelled.

• Each game or sports event has its own betting rules, which can be found in the game lobby.
• If incorrect odds or payouts are issued due to a technical error, al99 reserves the right to correct them.
• If a game is interrupted due to a lost internet connection, the data recorded on the server will be considered final.
• Maximum bet limits are set individually for each game or market.
• Any bet under suspicion of match fixing or fraud of any kind will be voided.

7Prohibited Activities

The following activities are strictly prohibited on al99. Engaging in any of them may result in account suspension and forfeiture of your balance.

• Creating multiple accounts under the same identity.
• Attempting to artificially profit by exploiting the bonus system (bonus abusing).
• Accessing the platform using a VPN or proxy.
• Using software, bots, or any artificial assistance during gameplay.
• Attempting to access another user's account.
• Attempting to attack or gain unauthorized access to al99's systems or network.
• Using al99 for money laundering or any unlawful purpose.

8Account Closure

You may request to close your account at any time through al99 support. Please complete any applicable withdrawals before closing your account.

• Al99 reserves the right to suspend or terminate any account without prior notice in the event of a rule violation.
• Through self-exclusion, you can restrict your access to al99 for a set period or permanently.
• Opening a new account during a self-exclusion period is strictly prohibited.
• KYC information may be retained after account closure for legal compliance purposes.

9Limitation of Liability

Al99 always strives to provide the best possible service. However, al99's liability will be limited in the following circumstances.

• Service disruptions caused by technical errors, server downtime, or third-party issues.
• If losses occur due to issues with the user's own device or internet connection.
• If account information is compromised due to user negligence.
• Service interruptions caused by force majeure events such as natural disasters or government restrictions.

10Changes to Terms & Contact

Al99 may update these Terms and Conditions, in part or in full, at any time. Members will be notified of significant changes via email or through the platform.

Continued use of al99 after updated Terms and Conditions have been published will be considered acceptance of the new terms. If you have any questions about the Terms and Conditions, please contact our 24/7 support team.

• Any disputes relating to these Terms and Conditions will be resolved in accordance with the guidelines of al99's licensing authority.
• Terms and Conditions are available in both Bengali and English; in the event of a dispute, the English version shall prevail.